Merrychef Customer Care Package

29th February 2008

MERRYCHEF LAUNCH INTERACTIVE CUSTOMER CARE PACKAGE

GLOBAL Accelerated Cooking Technology® expert, Merrychef Ltd, has launched an interactive customer care package to be distributed with all new ovens.

The customer care package, available on cd-rom, is designed to ensure customers get the best out of their Merrychef oven and includes customer testimonials in addition to operating, maintenance and spare parts information and details of the various service contract options and a link to register warranty on line.

Merrychef’s Aftermarket Director, Colin Lacey, said: “Merrychef prides itself on a high level of customer care and I believe this is the only interactive customer care package for catering equipment in the UK. 

The cd-rom includes everything our customers need to know to ensure optimum performance from their oven.  Available in one easy reference, quick start guide, customers’ can learn from the experiences of current service customers including independent operators like the Bottlehouse Inn, Kent to multi site retailers BP and Marks & Spencer.”